Все книги автора Don Peppers
Найдено 3 книг
Managing Customer Relationships
Managing Customer Relationships
In today’s competitive marketplace, customer relationship management is critical to a company’s prof...
Managing Customer Experience and Relationships
Managing Customer Experience and Relationships
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Expe...
Rules to Break and Laws to Follow. How Your Business Can Beat the Cris...
Rules to Break and Laws to Follow. How Your Business Can Beat the Crisis of Short-Termism
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism «...